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safety and quality improvement Our Commitment to Transparency elderly patient with doctor
Each day in a hospital, staff members undertake complicated tasks caring for patients. Johns Hopkins Medicine's patient safety efforts aim to ensure that all of these steps work together to deliver high-quality, compassionate care to all patients across our health system.
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Patient Experience

Based on survey results from previous patients, you can see how others rated their experience of care from a Johns Hopkins Medicine hospital or home health care provider

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Infection Prevention

These measures include the rate of CLABSIs, a preventable bloodstream infection and the percentage of observed hand washing or use of hand sanitizer before and after caring for a patient.

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Delivery and Newborn Care

These measures are national standards of care and treatment processes for delivery and newborn care. Compliance shows how often a hospital follows each of these steps.

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Surgical Volumes

Studies have shown a strong relationship exists between the number of times a hospital performs a specific surgical procedure and the outcomes for those patients.

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Quality of Care Ratings

The quality of patient care star rating is a summary of how well the Johns Hopkins Home Care Group and Potomac Home Health Care perform on nine quality measures such as ambulation.

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These measures include national standards of treatment for common conditions, infection prevention, pain management and emergency department wait times for Johns Hopkins' pediatric divisions.

Hospital Readmissions

Johns Hopkins Medicine hospitals track the number of patients with unplanned readmissions to the hospital within the 30 days after being discharged.


Awards & Achievements

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Johns Hopkins Health System hospitals and services consistently receive awards and honors for patient safety and quality, including Top Performer on Key Quality Measures by the Joint Commission, Magnet designation for nursing, HomeCare Elite and Delmarva Foundation Excellence Awards.

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