About Us

Jointly owned by the Johns Hopkins Health System and the Johns Hopkins University School of Medicine, Johns Hopkins HealthCare (JHHC) develops and manages medical care contracts with organizations, government programs, and health care providers for more than 400,000 plan members. A dedicated advocate for our client-employers, patient-members and physician-providers, JHHC believes that collaboration between the three creates optimal results for patients and healthy financial outcomes for our providers and employers.

Johns Hopkins HealthCare serves four lines of business:  Johns Hopkins Employer Health Programs (EHP), Priority Partners, Johns Hopkins US Family Health Plan, and Johns Hopkins Advantage MD. 

Services and support JHHC provides its four health plans include:

• Eligibility database management
• Member and provider customer service
• Claims adjudication
• Member outreach programs (for Priority Partner members only)
• Provider/faculty network development
• Care management program and services
• Enrollment services
• Secure online portal for members and providers

Johns Hopkins HealthCare Solutions:

In addition to serving four lines of business, we also have Johns Hopkins HealthCare Solutions, our commercialization division.

JHHC Solutions develops and markets evidence-based clinical and administrative programs, products and protocols. It also has the overall responsibility for managing and growing a diverse portfolio of corporate collaborations.

Together, with faculty and industry, we work to help accelerate innovation and improve the health and well-being of populations, both in our community and around the world. Visit JohnsHopkinsSolutions.com to learn more.

Following our mission, vision and core values are crucial to our commitment to uphold quality, cost effective health care and exemplary customer service.

Mission

The mission of Johns Hopkins HealthCare is to improve the lives of our plan members by providing access to high quality, cost effective, member-centered health care in support of the Johns Hopkins Medicine mission of patient care, teaching and research.

Vision

Johns Hopkins HealthCare will be a leader in innovative healthcare solutions that fulfill the Johns Hopkins promise of world class health care and deliver peace of mind.

Core Values

Our core values are essential to upholding our mission and vision.

• Excellence & Discovery
  Be the best. Commit to exceptional quality and service by encouraging curiosity, seeking information and creating innovative solutions.
• Leadership & Integrity
  Be a role model. Inspire others to achieve their best and have the courage to do the right thing.
• Diversity & Inclusion
  Be open. Embrace and value different backgrounds, opinions and experiences. 
• Respect & Collegiality
  Be kind. Listen to understand and embrace others' unique skills and knowledge.

Strategic Priorities 

• People
  Attract, engage, develop and retain the world's best people.
• Biomedical Discovery
  Become the exemplary model for biomedical research by advancing and integrating discovery, innovation, translation and dissemination.
• Patient - and Family - Centered Care
  Be the national leader in the safety, science, teaching and provision of patient - and family - centered care.
• Education
  Lead the world in the education and training of physicians and biomedical scientists.
• Integration
  Become the model for an academically based integrated health care delivery and financing system.
• Performance
  Create sustainable financial success and implement continuous performance improvement.

Learn More

Want to learn more about JHHC? View detailed presentations about Johns Hopkins HealthCare and the resources we offer Providers and Members.

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